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How it works

Clear steps, real status, your approval.

We built this process so you never have to wonder what happens next — or whether a time you picked is actually booked.
  1. 01

    Request

    Tell us your vehicle, the glass, and the damage. Photos help. Takes about three minutes.

  2. 02

    Verify

    A person confirms the right glass for your vehicle and its features.

  3. 03

    Approve

    You get an itemized, verified price in your request page. Nothing is booked until you approve.

  4. 04

    Confirm

    Once the glass is ready, we confirm a clock time. Your preferred window is a starting point, not a booking.

Service transparency

Before, during, and after.

Before service

  • We confirm the glass for your vehicle's options — not just the VIN
  • We check your location works for a safe installation
  • You approve a verified price; then we confirm a time once the glass is ready

During service

  • Your technician inspects the damage and confirms the plan with you before starting
  • If the job turns out to need different work, they explain why before doing anything else
  • The vehicle's interior and paint are protected while the old glass is removed

After service

  • You get a safe drive-away time for the materials used
  • Care steps for the first couple of days

Where your job stands

The steps a job moves through.

Ask us any time and we'll tell you which step your job is at. Not every job passes through every step.

  1. Request received

    We have your request. A person will review it — nothing is automatic.

  2. Checking your vehicle and glass

    We're confirming the right glass for your vehicle and the features it has.

  3. Your quote is ready

    Review the price below. Nothing is booked until you approve it.

  4. Approved — arranging your time

    Thanks for approving. We'll confirm a clock time once your glass is ready.

  5. Appointment confirmed

    Your appointment time is set.

  6. Technician assigned

    A technician has been assigned to your job.

  7. Service in progress

    Work on your vehicle is underway.

  8. Service completed

    Your service is complete. Follow the care steps your technician gave you.

Ready when you are.

Tell us about your vehicle and the damage. A person reviews every request, and you'll see a verified price before anything is booked.

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