Tempered glass is replaced, not repaired
Most door glass and back glass is tempered, which is designed to break into small pieces. It can't be filled with resin, so the pane is replaced.
Some newer vehicles use laminated side glass. Tell us if your side window cracked but stayed in place — that helps us identify the right part.
Back glass details
Rear windows often carry defroster lines, antenna elements, or wiper mounts. We ask about these so the replacement matches what your vehicle had.
Until we arrive
If a window is broken out:
- Cover the opening with plastic and tape on the painted surfaces, not the glass
- Avoid sitting on glass fragments and keep children and pets away from the area
- Take photos before you clean up — they help us identify the part
Broken glass can hide inside door panels. Tell us if you hear rattling when you close the door.